Privacy Policy

Who we are

ListingHelper (the "Service") helps sellers manage listings on Etsy and eBay. The Service is provided by the operator of ListingHelper. Contact: helperlisting@gmail.com.

What data we collect

Account: email address, a hash of your password (we never see or store the password itself), registration date, trial and subscription status.

Connected platforms: when you connect Etsy or eBay we receive access tokens through the official sign-in (OAuth). Tokens are stored encrypted. We never receive your Etsy or eBay password.

Your listing data: titles, descriptions, photos, prices, quantities, statuses, SKUs, links between listings on different platforms, storage locations of items, description templates, snapshots of views and favorites.

Orders: a buyer's name, address and message are shown to you on the Orders page while you view it, but they are not stored in our database. We do not request buyers' email addresses.

Technical data: a session cookie needed to keep you signed in. We do not use advertising or analytics cookies.

How we use it

To create and edit your listings, keep quantities in sync between platforms, show orders and statistics, give you access to your account and process payments. We do not sell your data and do not use it for advertising.

Who receives data

Etsy and eBay: only what is needed for the actions you start (creating or changing a listing, reading orders). The hosting provider whose servers run the Service. The payment provider WayForPay processes payments; we do not see or store card details. No other third parties receive your data, except where required by law.

How long we keep data

For as long as your account exists. You can disconnect Etsy or eBay in the Account section, which deletes the tokens, or delete your account entirely, which deletes all of your data in the Service.

Your rights

You can ask for a copy of your data, correction or deletion by writing to helperlisting@gmail.com. We will reply within a reasonable time.

Children

The Service is intended for people aged 18 or over.

Trademarks

The term 'Etsy' is a trademark of Etsy, Inc. This application uses the Etsy API but is not endorsed or certified by Etsy, Inc. "eBay" is a trademark of eBay Inc.; the Service is not affiliated with or endorsed by eBay Inc.

Changes

We may update this policy. The date of the latest update is at the bottom of the page; we will notify you of significant changes by email.

Last updated: 2026-11-11